Admissions
Your recovery journey starts with a single call. We handle the rest.
Start Your Journey
Beginning treatment should not require a research project or a long commute. When you call PTWY Rehab, a single admissions specialist guides you through the entire process — assessment, insurance verification, and a personalized plan — usually within one conversation. Most benefits are verified the same day.
Because we are located in Moorpark, admission is genuinely accessible for Ventura County families. If a clinical assessment shows that a different level of care fits your needs better, we will tell you directly and help you find it. Every call is confidential and carries no obligation.
Admissions Process
Confidential Call
Call (209) 778-5480 to speak with an admissions specialist. Available 24/7.
Clinical Assessment
Our clinical team conducts a thorough assessment to determine the most appropriate level of care.
Insurance Verification
We verify your insurance benefits and explain your coverage clearly before admission.
Personalized Plan
We create a treatment plan tailored to your specific needs and circumstances.
Welcome & Intake
We coordinate travel and welcome you with a thorough, compassionate intake process.
Insurance Accepted
- Aetna
- Blue Cross Blue Shield
- United Healthcare
- Cigna
- Kaiser Permanente
- Health Net
- Molina Healthcare
- Optum
- Medicare
- Medicaid
Don't see your provider? Contact us at (209) 778-5480 to discuss options.
What to Bring
Packing for treatment is straightforward. Here is what we recommend bringing to PTWY Rehab:
- Valid photo identification and your insurance card
- A list of current medications, or the medications themselves in their original containers
- Comfortable, casual clothing for 7 to 10 days, including layers
- Swimwear for the heated therapy pool and athletic shoes for the yoga deck
- Toiletries that do not list alcohol as an ingredient
- A small amount of cash for incidentals
- A notebook and any comfort items, including photos of family
Please leave at home: alcohol, drugs or paraphernalia, weapons, and valuables. Cell phone use is permitted during limited hours, and family visits are scheduled on weekends. Please note that PTWY Rehab does not allow pets on the campus.
Frequently Asked Questions
How long does treatment last?
Treatment length is determined by clinical need, not a fixed package. Medical detox runs 3 to 7 days. Residential treatment ranges from 30 to 90 days. Outpatient care spans 2 to 4 weeks at the PHP level and 8 to 12 weeks at the IOP level. Your clinical team sets the duration based on assessment and progress.
Is detox medically supervised?
Yes. Detoxification at PTWY Rehab is conducted under 24/7 physician and nursing supervision, with medication-assisted treatment (MAT) provided where clinically indicated to manage withdrawal and reduce medical risk.
Which substances do you treat?
We treat dependence on alcohol, opioids, heroin, fentanyl, methamphetamine, MDMA, barbiturates, GHB, kratom, and hallucinogens, among others. Each substance has a distinct withdrawal profile, and the detox protocol is matched accordingly.
Do you treat co-occurring psychiatric conditions?
Yes. Our dual diagnosis program treats substance use disorders alongside co-occurring conditions such as depression, anxiety, and PTSD in a single integrated plan. Concurrent treatment is the clinical standard for co-occurring disorders.
What insurance do you accept?
PTWY Rehab is in network with most major carriers, including Aetna, Blue Cross Blue Shield, United Healthcare, Cigna, Kaiser Permanente, Health Net, and Molina Healthcare, and we accept Medicare and Medicaid. Benefits are verified at admission, typically the same day.
How do I get started?
Call (209) 778-5480 for a confidential assessment. An admissions specialist will complete the intake, verify insurance, and coordinate your start of care, often the same day.